Frameworks · AI Don't Fix Stupidity

The AI Heartbeat

The AI Heartbeat is a single 1–10 health score for a capability, and the mean of three sub-scores, each also on a 1–10 scale

Dimensions

  1. Usage
  2. Quality
  3. Efficiency

The Heartbeat is the number a manager reads; the harder metrics are what they open when a sub-score moves. It carries a floor rule the average cannot supply: any sub-score below its consequence floor turns the capability red, whatever the mean says, so a capability scoring 10, 1, 10 is not "healthy". Sub-scores are anchored so two people land in the same place. It is reported per capability and rolled up monthly, with a stated weighting and never as a lone company number. It runs 1 to 10 and must never be blended with the 1 to 5 readiness scale. Norvik read 3.2 at month six and 5.4 at month twelve.

Use it on Monday

"Its value is as an early-warning signal: a single sub-score sliding is visible long before it reaches the P&L."