Frameworks · AI Don't Fix Stupidity

The AI Change Organisation

The answer is a dedicated AI Change Organisation that sits alongside line management, not on top of it.

Rings

  1. Ring 1 AI Centre of Excellence
  2. Ring 2 AI Enablement Partners
  3. Ring 3 AI Champions (alongside Line Management)

Line management is busy running the business, so a transformation that loads the change work onto it runs at line management's spare capacity, "usually zero". The change organisation has three rings beside line management. The Centre of Excellence owns platform, standards, gates and measurement, and works by "coaching, not command-and-control". Enablement Partners own local adoption in each business line and market unit. Champions are "not assigned by job title. They are noticed", and need protected time, formal objectives and a manager's agreement. The author's note names the monthly forum as the single most important meeting of the transformation.

Use it on Monday

"Recruit the CoE nucleus: 4-7 senior people. Operating rule: coaching, not command-and-control"